Refund Policy
Welcome to SnapAlgo. This page explains our refund policy and the conditions under which refunds may be requested for our services.
1. Refund Eligibility
SnapAlgo provides digital subscription-based software services. Due to the nature of digital products, refunds are generally not provided once access to indicators or tools has been granted.
Refunds may be considered only under the following conditions:
Duplicate payment was made
Technical access to the service was not provided
A billing error occurred during the transaction
Refund requests must be submitted within 3 days of purchase.
2. Non-Refundable Situations
Refunds will not be issued under the following circumstances:
Change of mind after purchase
Lack of usage of the service
Trading losses incurred while using the indicators
Compatibility misunderstandings after access have been delivered
3. Refund Processing
If a refund request is approved, the refund will be processed within 5–7 business days using the original payment method. Processing time may vary depending on your bank or payment provider.
4. Contact for Refund Requests
To request a refund, please contact us with the required details below:
E-mail: administrator@snapalgo.in
Please include:
Registered e-mail address
Tradingview ID
Transaction ID
Reason for the refund request